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Privacy Policy

How Formaviva collects, uses, stores and shares your personal data.

At Formaviva, accessible from formaviva.com, we value your privacy and are committed to protecting your personal data. This page outlines how we handle data collected through our mobile app.

This policy is also reproduced as the Your Privacy section of our Terms and Conditions.

Data Collection

  • Personal Information: When registering on the app, we collect your name and email address. For payment processing, we require additional information such as your country for VAT purposes. You may also provide optional details, including your surname, address, city, and state.
  • Crash Reporting: We use Firebase Crashlytics to collect data related to crashes and errors to improve the app's performance and user experience.

Data Usage

  • Payment Processing: Your personal data is used to process payments and comply with legal obligations such as VAT reporting.
  • App Improvement: Crash and error data collected via Firebase Crashlytics is used solely to identify and fix issues within the app.

Data Sharing

  • Third-Party Involvement: We do not directly share your personal data with third parties, except as necessary for payment processing. Some data may be shared with third-party payment processors to complete transactions.
  • Firebase Crashlytics: While Firebase Crashlytics, a part of Google Analytics, is used in our app, it does not collect personal data. It only uses APIs to report crash and error reports.

User Rights

  • Access and Control: You can access and update your personal information at any time through the app's settings. If you wish to delete your account and associated data, you can request deletion by contacting us at info@formaviva.com.

Data Storage & Security

  • Data Storage: All personal data is stored securely on our servers.
  • Security Measures: We employ encryption and access controls to protect your data from unauthorized access.
  • Data Retention: Your data will be retained for as long as your account is active.

Compliance with Regulations

We strive to comply with all applicable data protection laws and regulations. If you are unsure about our compliance with specific regulations such as GDPR or CCPA, please reach out to info@formaviva.com for more details.

Questions about any of the above, or a request to delete your account and its data, go to info@formaviva.com.